The Malcolm Hotel

We had a lovely time at The Malcolm Hotel. It had a great location, a nice room (Deluxe King), eating establishment, a small boutique with coffee, tea and local goodies for sale. The Manager, Andrew, left a delicious box of chocolates to celebrate our wedding anniversary. (Nice touch!) We missed our golden retriever as there were many friendly dogs staying at the hotel. A family games area was well-appointed and the fireplace in the lobby was very inviting. Our only down-side was that there could have been more servers in the restaurant/bar. Other than that, the staff was very friendly, professional, and obliging. A great stay, we'd definitely book again! Can't wait for the new spa to open!

Had a great stay at the Malcolm Hotel. The service here was absolutely amazing. The restaurant had the best rib eye steak I’ve ever had in my life and was an all you can eat buffet on Sunday. The only thing that I could say could be better is the room size, slightly smaller than expected but overall still a 5 star stay for me.

Our Wedding at The Malcolm Hotel was absolutely Perfect! We had our wedding at The Malcolm Hotel and it was truly the most incredible experience from start to finish. The Group and Events team, especially Terri Liu, were absolutely amazing to work with over our two-year planning journey. Terri’s professionalism, attention to detail, and genuine care made all the difference. She worked with us on every detail, brought our vision to life, and went above and beyond to ensure everything was seamless. From the welcome reception to the wedding day itself, Terri and her team delivered exceptional service not only to us, but also to all of our friends and family staying at the hotel. The food was delicious, the bar was well stocked, and every staff member we interacted with was friendly, helpful, and accommodating to all of our requests. The hotel itself is stunning the mountain views from the pool are breathtaking, and the rooms are beautiful and comfortable. The Edinburgh Ballroom was an absolute highlight, with its grand architecture and panoramic views that made our celebration unforgettable. We couldn’t have asked for a better venue or team. If you’re planning a wedding or even just looking for a luxury getaway in Canmore, we highly recommend The Malcolm Hotel. Terri and her team made our dream wedding come true, truly a 10 out of 10 experience!

The Malcolm Hotel is a charming and delightful stay that exceeded my expectations. From the moment we arrived, the staff provided exceptional service. The rooms are spacious, beautifully decorated, and equipped with all the modern amenities one could need. We particularly enjoyed the stunning mountain views from our room and the serene atmosphere throughout the hotel. The Pulse coffee shop was impressive, offering delicious coffee and pastries. Location-wise, it’s perfect for exploring downtown Canmore and nearby Banff. Overall, our experience at the Malcolm Hotel was fantastic, and I highly recommend it!

Our fave place to stay in and around Canmore/Banff. They truly offer a fantastic experience from top to bottom; spacious rooms, views that look like AI. The staff really understand attention to detail and are so welcoming, what you’d expect for a hotel of this calibre. The games amenities, seems simple but I’m a big fan of + the views at the pool are some of the best in the world. The walk down the pathways or boardwalk to downtown is easy; along with Spring creek being built out. Our stay choice 10/10 times when we go, and where I recommend to all my friends family looking to be close to Banff National Park!

The Malcolm is incredible. Thoughtful little touches like the housecoats, slippers, and bottled water made it extra special. The hotel is spotless (which means everything to me), the restaurant was delicious, and the housekeeping staff were wonderful. The outdoor pool and hot tub with those mountain views are just dreamy. Such a great location too. We stayed on the 4th floor and it was so quiet. Huge thank you to all the staff for such a fantastic stay!

My partner, my dog and I stayed here at the beginning of January. Everything was amazing from start to finish!!! The rooms are big, the shower is amazing and the beds are comfy. Rooms service is wonderful and the food tastes so good. We also enjoyed the outdoor hot tub. They also supplied a dog bed, some poop bags, a water and food bowl for my dog. It was walking distance from the stores and lovely pathways. We really enjoy our stay here. We highly recommend it to anyone visiting Canmore for a comfortable place to rest when you are not out adventuring.

We stayed here in October and are glad we did; this hotel has everything that creates a memorable stay. Firstly, the scenery is breathtaking. The mountains are the stars and the hotel enables us to witness them. The hotel itself is modern, spacious, relaxing and welcoming. Shops are on site and Canmore’s shopping area is a short walk away. Our room had a balcony overlooking the mountains, outdoor pool and hot tub area. The room was quiet and cozy and offered all required amenities. Robes were also offered. Checkin and checkout are easy and staff are professional and efficient. The town of Canmore is a short walk from the hotel. Malcolm is named for ‘Canmore’ (great chief) Malcolm III of Alba (1031-1093), Scotland, who reigned from 1058-1093. His portrait overlooks the grand lobby at Hotel Malcolm. This hotel makes for a splendid stay in a most scenic environment.